At Leah Graterz, we want you to be satisfied with your purchase of Cookware, Storage, and Small Appliances. Please read our policy carefully to understand your rights regarding returns and refunds.

Returns

• We accept returns only for items that are damaged, defective, or incorrect.

• To request a return, please contact us within 7 days of receiving your order.

• All items must be returned in their original packaging with any included accessories.

• We do not accept returns for change of mind or incorrect orders due to customer error.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7–10 business days.

• Since we operate on Cash on Delivery (COD).

Damaged or Defective Items

• If you receive a damaged or defective product, please contact us immediately with a photo of the issue.

• We will arrange a replacement or refund at no additional cost to you.

Contact Us

For any return or refund inquiries, please reach out to us [email protected].