At Leah Graterz, we strive to deliver your Cookware, Storage, and Small Appliances efficiently and safely. This policy explains how we handle shipping for all orders.

Order Processing

• Orders are typically processed within 1–3 business days after confirmation of your order.

• Since we operate on Cash on Delivery (COD), payment is collected at the time of delivery.

Shipping Methods

• We use reliable courier partners to ensure timely delivery worldwide.

• Tracking information will be provided once your order is dispatched.

Delivery Time

• Delivery times may vary depending on your location and courier availability.

• Estimated delivery times will be communicated during checkout and in the shipping confirmation email.

Shipping Costs

• Shipping costs are calculated based on your location and the size/weight of your order.

• Any applicable shipping fees will be displayed during checkout before completing your order.

Damaged or Lost Items

• If your order arrives damaged, please contact us immediately with photos for resolution.

• In case of lost shipments, we will work with the courier to resolve the issue as quickly as possible.

Contact Us

For shipping inquiries or assistance, please contact [email protected].